Refund policy

  • Returns are accepted within 14 days of delivery if the item is in its original condition.
  • Refunds will be processed once the item is received and inspected.
  • Buyers are responsible for return shipping costs unless the item is faulty.
  • Returning Drum Kits: Due to the fragile nature of drum kits and the sometimes unpredictable handling by couriers, great care must be taken when repacking them for return. Improper packaging can lead to damage in transit, which may affect your eligibility for a full refund. If you need to return a drum kit, we strongly recommend keeping the original packaging and using sufficient padding to protect all components. We also strongly recommend taking notes or photos of how the kit was initially packed to ensure it can be repacked securely for return. If you're unsure how to pack it safely, please contact us for guidance before shipping.